Privacy Policy

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us, including:

• Contact Information: Name, email address, phone number
• Communication Data: Messages sent through our contact forms
• Marketing Preferences: Your consent to receive marketing communications

Wellness Quiz Data

When you complete our Wellness Quiz, we collect:

• Quiz Responses: Your answers to questions about stress levels, energy, nutrition habits, sleep patterns, mindfulness practices, and wellness goals
• Quiz Results: Calculated scores and personalized recommendations based on your responses
• Contact Details: Name, email, and phone number provided to receive your wellness profile
• Consent Records: Your explicit consent to receive follow-up communications

Technical Information

We may automatically collect certain technical information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website information

How We Use Your Information

We use your information for the following purposes:

Service Provision

• Provide personalized wellness assessments and recommendations
• Respond to your inquiries and provide customer support
• Schedule and manage appointments
• Deliver wellness coaching services

Communication

• Send your wellness quiz results and personalized recommendations
• Provide follow-up communications about our services (with your consent)
• Send important updates about our services or policies

Improvement and Analytics

• Analyze website usage to improve our services
• Develop new features and offerings
• Ensure website security and prevent fraud

Third-Party Services

EmailJS

We use EmailJS to send quiz results and process contact form submissions. EmailJS processes your email address and message content solely for email delivery purposes. Please review EmailJS's privacy policy for more information about their data handling practices.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as:

• Pages visited and time spent on each page
• Traffic sources (how you found our website)
• Device and browser information
• Geographic location (city/country level)
• User interactions and behavior patterns

This data is anonymized and aggregated. Google Analytics uses cookies to track user sessions. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or by adjusting your cookie settings.

Website Hosting and Other Analytics

Our website may use hosting services and other analytics tools that collect technical information about your visit. This information is used to ensure website performance and security.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: Trusted third-party services (like EmailJS) that help us operate our website and provide services
• Legal Requirements: When required by law, court order, or government regulations
• Business Protection: To protect our rights, property, or safety, or that of our users
• Consent: When you have given explicit consent for specific sharing

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Quiz data and contact information are typically retained for:

• Active Communications: Until you withdraw consent or unsubscribe
• Legal Requirements: As required by applicable laws
• Business Records: Up to 7 years for business and tax purposes

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format
• Objection: Object to certain processing of your information

To exercise these rights, please contact us at miriam@diwellness.health.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand how you use our site. Types of cookies we use include:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Google Analytics cookies that help us understand website usage
• Performance Cookies: Help us improve website performance and user experience

You can control cookie settings through your browser preferences. Note that disabling certain cookies may impact website functionality. To specifically opt out of Google Analytics, you can use the Google Analytics Opt-out Browser Add-on.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: